casinos with craps near oak grove kentucky

This should have never happened, and it’s totally negligence on your alls behalf. I also feel that breach of contact and data breach has been compromised due to the inexperienced clerk who decided to charge my credit card twice, then the billing statement came to my wife. The young man working the front desk has no customer service skills whatsoever, I was totally shocked how I was treated, this is unacceptable. This whole ordeal has been miserable all the way around, I would like to explain more in detail, but to someone who will do something about it instead of passing the buck. Next time I come to hotel to stay in room 517 I called front desk and let them know the room was ice cold, they said someone would be there to fix it, nobody showed, I complained again, and I was told by the front desk clerk that it says it’s 73 degrees in there, the thermostat may say 73, but it was not it was much colder. Once again I was assured it would be taken care of.

Few days later I was charged $196.17 again. Few weeks later I received another invitation to stay several days, then I noticed I was billed $196.17, spoke to manager and he assured me it would be taken off. Although we didn’t eat at that time and we stayed I think one night, the next time I can to stay the night the girl working at the desk ask for my credit card, I asked why? I was never asked for credit card before especially since it was comped.

I received email from my host Tina, for 3 day stay at hotel, also comped a meal at the chop house. We were in room 515 and checked out on 10/26 so it will be very easy for the housekeeping supervisor to figure out who failed. Aside from that, the hallway and room smelled and looked clean. There was also lint and hair on the floor. As I was looking in the bathroom, there was a dirty handprint on the door. My wife and I went without morning coffee which was not good.

I ran a cup of water through the pod and it smelled horrible. As soon as I opened the flip up lid to pour a cup of water in it I could smell a musty odor. The single serving K-cup/pod coffee dispenser in the room was disgusting. I saw a casino security car driving around the site making sure that there was no trouble. I would highly recommend for anyone to stay here because it is a great place to stay and we felt very safe. Very new and modern looking inside hotel and room.

Casinos with craps near oak grove kentucky